Wheelchairs:
Wheelchair access throughout ground floor or alternatively via our step-free entrance situated on Lower Paxton Road.
Our stair-lift is available from the Foyer, enabling access assistance to our downstairs seating area for wheelchairs and anyone with mobility issues. Please note the weight limit for this is 225kg (35 Stone), so for electric wheelchair users, access to the building is via the Lower Paxton Road entrance.
Disabled toilets are situated on the ground floor by our Foyer bar and in our downstairs seating area.
Please note that customers displaying blue badges may park on the double yellow lines for up to three hours in close vicinity of the venue.
Loop System and Audio Description:
Our venue has a loop system as well as loop track available via a headset for closer listening experience.
For selected films, a narration track is available which can be accessed through special headphones only.
This fills the gaps between dialogue by describing what is happening on screen
Please enquire on arrival and a member of our team can arrange a headset for you.
WatchWord Glasses - Closed Caption:
The Odyssey offers a limited number of Watchword glasses to support guests who are deaf or hard of hearing.
These lightweight glasses display closed captions directly in your line of sight, syncing with the cinema’s system so you can follow dialogue in real time.
As there are only three pairs available, you can request one during the ticket-booking process - online or by phone - and it will be reserved for you to collect on arrival, ensuring a smooth and inclusive cinema experience.
Please note that not all films include this feature, so look for screenings labelled CC on our website or marked with the Watchword logo in our digital programme.
Carer and CEA cards
We offer comp carer tickets with a valid CEA card.
To find out more information about how to apply for a CEA card please visit: www.ceacard.co.uk
