Box Office

Tickets can be booked in person at the Odyssey, online here or over the phone on:

01727 453088

Tickets will be held at the box office for collection.
You may also use your confirmation email on your phone or tablet, or as a print out.
The performance start time is the time on your ticket.
Please allow approximately 20-25 minutes from this printed time for the adverts and trailers.


Phones :

Monday to Saturday 10:30am – 6.30pm and 8.00 – 9.30pm
Sunday & Bank Holiday 2.00 – 4pm and 5.30 – 6.30pm


In person:

Monday to Saturday 10:30am – 8.00pm
Sunday & Bank Holiday 12.00 – 6:30pm


Please note there is a 6 seat maximum per booking.

For slower selling titles – more than 6 tickets may be available on request.


Sold Out Films – Try the Raffle!

For all performances we hold back some house seats for emergencies.
When we are happy that we don’t need these seats we put them in the raffle.
Names can be put down for the raffle 15 minutes before the performance time (before matinées and evening screenings).
Names are drawn out of a hat at random. We try our best to get everyone seated so it’s always worth a try if travel is not an issue.
All popular titles will return in future months.

Babies:

Although we do not plan on having specific parent and baby screenings – the building is too big and dark to advertise these, you are always welcome to bring babies to U, PG and 12A rated matinées.

We have programmed some earlier matinees from 12.00pm so parents are able to get back for the school run etc.

Buggies can be left in the foyer during the film and babies must be held in the screen, disruptive babies should be taken out of the screen until they are settled but if this is due to the film being too loud a member of staff can contact the projectionist and adjust this.

EVENING PRICES

Upstairs: £9.50*
Upstairs Settee: £21.00**


Downstairs Tables: £11.50*
Downstairs Settees:  £23.00**
Downstairs Premium Tables (Front Row & Back Boxes): £13.50

*Concessions available – Child, Full time student, Over 60)
**Single or double occupancy

Prices correct as of 15/06/2018


MATINEE PRICES

Please note there are no concessions on matinees.

Upstairs: £5.00
Upstairs Settee: £13.00**

Downstairs Tables: £7.00 Disability £5 Carer £0
Downstairs Premium Table: £8.50
Downstairs Settee: £13.00**

**single or double occupancy


TERMS & CONDITIONS


THE ODYSSEY CINEMA ST ALBANS LTD

  • Tickets cannot be transferred of refunded.
    From Tuesday 3rd April 2018 we will have a new policy:
    In extenuating circumstances, The Odyssey may transfer tickets – at the Managers discretion – but this will be at a cost of £1 per ticket.
    The Odyssey requires a minimum of 24 hours notice to process a transfer.
    Tickets cannot be transferred more than once.
    Tickets must be exchanged for a performance. Vouchers or credit notes will not be issued.
  • We do not post tickets out. Customers can either collect in venue or use their e-ticket to gain entry.
  • If an event is cancelled and the cinema is unable to re-schedule it, advance tickets can be refunded.
  • Booking online carries a £2 fee to cover the cost of the booking site.
  • A reminder to all our customers. Noise and disruptive behaviour.
    The Odyssey exists with the purpose of delivering you with a great cinema going experience. We respectfully ask that you consider the results of you and your guest’s behaviours toward our staff and other paying member of the audience. It is not acceptable to make unreasonable noise nor display antisocial behaviour; this includes use of phones and tablets that distract from the viewing pleasure of everyone else.
    We ask that you leave the auditorium if you have no choice but to check these devices.
    If your baby causes a disturbance during the film we kindly ask you to take them up to the foyer until they are settled. If your baby is unable to settle and you must leave the showing we are not able to offer a refund.
    Disruptive and antisocial behaviour will be determined at the sole discretion of The Odyssey Cinema Duty Manager.
    Please respect that what you may think is an acceptable level of noise is not necessarily shared by those around you.

PRIVACY STATEMENT


Data Protection

Information held

At The Odyssey Cinema St Albans Ltd we respect your privacy and take protecting it seriously.

We will not pass on your personal details to any third party.

We record contact information about our customers to enable customers to retrieve their tickets.

When using the online booking page your contact information will be stored in our password protected booking system, to enable us to retrieve your tickets.

In the unlikely event of a film cancellation, any issues with your booking or problems during the screening, we may contact you by email or telephone.

Your contact information is kept on record in our booking system to enable us to find your tickets. If you wish to have this information removed from the booking system please call the box office.

If a telephone number is held in your contact details we may call you to alert you of any lost property left in the building.

 

PLEASE VIEW OUR FULL PRIVACY POLICY HERE